Insert <Top 10 Reasons to Partner with>

VA SkyWire Wireless Broadband

1.      Increased Marketability for Your Property

Leverage your ability to attain 100% occupancy by offering High Speed Internet Access.  Today’s moderately affluent apartment dwellers seek out

2.      New Revenue Stream

We provide flexible options for implementation, service plan choices, and billing options—all of which determine how we structure your profit sharing.  Unlike other providers, we recognize the fact that our mutual success is dependent upon one another.  You provide the tenants, we provide the value added service.

3.      Premiere Technical Support

We assume total ownership of support related issues.  At no point will you be expected to assume the role of ISP.  Our 24x7x365 call center handles first level troubleshooting.  More complicated resolutions are escalated to our local technical staff.  This model enables us to handle onsite service requirements typically within a few business hours of receiving an escalation notice.

4.      Immediate Service Availability

Once your property has been outfitted with our custom designed SkyWire infrastructure, end-user activation is an easy to use five minute sign-up process.  No additional equipment or phone calls are required.  Tenants are automatically redirected to the secure, sign-up portal website, select a service plan, create an account, and immediately have access to the Internet.

5.      Brand Promotion

You’ve worked hard to create a brand name customers can identify with.  SkyWire can further promote your identity by increasing your labels exposure to the local community.  Through the sign up portal and hand-out literature, SkyWire co-promotes your property’s brand name.  This helps bring service awareness and builds customer loyalty.

6.      Community Portal Website

Build a strong sense of community among your residents and increase their ability to get immediate communications from your management team.  The property specific website, available only to your residents, is a great place to post announcements, send reminders, promote your events, create custom surveys and receive maintenance requests.  More advanced features could include viewing security camera output, paying rent bills online, competing with other residents in online-games and entertainment.

7.      Advanced Real-Time Reporting

You or your property manager can login 24x7 and view real-time service reports including things like, sales reports, profit reconciliations, service tickets,

8.      Innovative Market Leader

SkyWire is the only wireless broadband provider to engineer and deploy an advanced wireless backbone design which makes use of two independent microwave connections.  These redundant links work in completely separate wireless frequency ranges, on separate devices, and not only provide maximum aggregate bandwidth, but also the highest levels of reliability.

9.      Quality of Service

In networking terms, QOS means giving priority to time-sensitive, critical traffic such as Voice Over IP (VOIP) telephone calls or streaming video.  By prioritizing the types of end-user traffic, service level guarantees are ensured and quality and performance are maintained.

10.       Experience

SkyWire’s first Multi-Tenant broadband property, the City of Richmond’s Industrial Development Authority and Business Incubator, was completed in 1999.  Since then, we’ve added over 2,000 users across Hotels, Apartment Complexes, Dorms, Commercial Buildings, and Office Parks.  We are the most experienced local provider…

Not just bandwidth...

A Complete

Service

Solution!

Top 5 Reasons YOU Should Partner with SkyWire

• Designed specifically for YOU

With RF design, there is no "cookie cutter" approach.  Every project is unique and requires careful design and planning.  Our engineers have successfully deployed hundreds of client networks and always take a consultative approach giving you a tailor made solution guaranteed to deliver maximum performance and reliability. 

• End User Provisioning (Self Sign-Up Portal)

Why wait for days or even weeks with other service providers installation technicians ?  With SkyWire, your residents won't have to--High-Speed Internet Access is only moments away.  Residents can choose a service plan, create an account, and be surfing...all in about 5 minutes.

24x7x365 Technical Phone Support

With computers, there will always be a need for technical support sooner or later.  It's reassuring to know that SkyWire's Internet technical phone support is available around the clock, no matter when you need it.

Secure Online Billing & Reporting

Wanna know what your properties Internet Sales for the month are?  How many users are online?  What about profit sharing and settlement statements?  No problem!  Use your partner login to view real-time statistics specific to your properties performance.

Branded Community Portal Website

Editable by your property manager(s), this special website is a great way to communicate with your residents.  In addition to promoting your brand name, handling logins, entering service requests, and user profile management,  desidnated parts of this website can be easily updated by your staff with local announcements and other messages you'd like to relay to your tenants.

MDU Overview